Privacy Policy

Last updated: October 15, 2026

DMC DREAMERS ("we", "our", or "us") values your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our website and mobile application.

1. Information We Collect

When you create an account, we collect:

• Mobile Number: Used as your primary account identifier and for authentication.
• Full Name: Required to personalize your learning experience and certificates.
• College Name & Current Study Level: Used to tailor course recommendations to your academic stage.
• Blood Group (Optional): Voluntarily provided for your personal reference.
• Profile Image (Optional): Displayed on your account profile within the app.

We may also collect device information, app usage data, and technical logs to improve our services and troubleshoot issues.

2. How We Use Your Information

• To create and manage your account and provide access to the platform.
• To deliver personalized course content, exam results, and MCQ practice sessions.
• To process orders for digital packages and physical goods.
• To communicate important updates, platform changes, or promotional offers.
• To analyze usage patterns and improve the quality of our services.

3. Payment Information

All payment transactions are processed by SSLCommerz, our third-party payment gateway. DMC DREAMERS does not store your card numbers, banking credentials, or other sensitive financial data. Payment data is handled entirely by SSLCommerz under their own privacy and security standards.

4. Camera & App Permissions

Our mobile app requests access to your device camera solely for the purpose of scanning and evaluating printed OMR MCQ sheets using image processing. Camera access is only activated when you choose to use this feature. We do not store or transmit your camera images beyond what is necessary for evaluation.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your account is protected by a password, and we strongly encourage you to use a strong, unique password and to keep it confidential.

6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as SSLCommerz for payments and delivery partners for physical goods) only to the extent necessary to fulfill our services. These partners are obligated to keep your information confidential.

7. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us. Please note that deleting your account will result in the loss of access to any purchased digital content.

8. Contact Us

For any privacy-related concerns or questions, please contact us at:
DMC DREAMERS, Ascott Tower, Urdu Road, Bakshi Bazar, Dhaka, Bangladesh.
Phone: +880 1752-590255